Bruce,
This is for the meter sets on Vitruvian. Can you perform the inspection on this?
Thanks,
Clay Barnett, P.E.
Town Engineer
Town of Addison
16801 Westgrove Drive
Addison, TX 75001-2818
Office: (972) 450-2857
From: Jerry L. Lewandowski
Sent: Monday, August 02, 2010 3:23 PM
To: 'Karen.Eastman@oncor.com'; Clay Barnett
Cc: ELittle@udr.com
Subject: RE: Meter Set
I will submit a new request when I am told an inspection has been posted.
From: Karen.Eastman@oncor.com [mailto:Karen.Eastman@oncor.com]
Sent: Monday, August 02, 2010 3:14 PM
To: Jerry L. Lewandowski; Clay Barnett
Cc: ELittle@udr.com
Subject: RE: Meter Set
There is still no city inspection posted to the account. When there is an application for service and no inspection, the application will cancel after 20 days and must be re-made.
Thank You,
Karen Eastman
New Construction Manager
Oncor Electric Delivery
200 North Ector
Euless, Texas 76039
Office 817-355-7050
Fax 817-355-7090
________________________________
From: Jerry L. Lewandowski [mailto:jlewandowski@addisontx.gov]
Sent: Monday, August 02, 2010 3:10 PM
To: Clay Barnett
Cc: Eastman, Karen; ELittle@udr.com
Subject: FW: Meter Set
The request at Vitruvian Way was cancelled. Please let me know when the location is ready and I will submit a new request.
From: CAPPSTAPservice [mailto:CAPPSTAPservice@directenergy.com]
Sent: Monday, August 02, 2010 3:02 PM
To: Jerry L. Lewandowski
Cc: CAPPSTAPservice
Subject: FW: Meter Set
Jerry,
The request for the ESI ID ending in 8510469 cancelled today, because it had timed out after 20 days without resolution. Please let us know when the location is ready for service and
a permit has been issued for 3892 Vitruvian Way so that we may submit a new enrollment request.
Jeff Sinclair
Client Services Analyst
Direct Energy Business
www.directenergybusiness.com
1001 Liberty Avenue
Pittsburgh, PA 15222
Toll Free Number: 800.959.2161
Fax: 412.667.6104
CAPPSTAPService@directenergy.com
TASBService@directenergy.com
Direct Extension: 5574
Jeff.Sinclair@directenergy.com
From: Jerry L. Lewandowski [mailto:jlewandowski@addisontx.gov]
Sent: Monday, July 26, 2010 9:52 AM
To: CAPPSTAPservice
Subject: FW: Meter Set
Amy,
It appears they are still not ready. Hopefully I will hear of some progress soon. Please see below.
Thank you,
Jerry
From: Eric T. Little [mailto:ELittle@udr.com]
Sent: Monday, July 26, 2010 9:45 AM
To: Jerry L. Lewandowski; 'Karen.Eastman@oncor.com'; Clay Barnett; arolph
Cc: Nick Jacob
Subject: RE: Meter Set
The contractor still needs to run his secondary conductors from the transformer.
Andrew – please update us on the status of this.
Thanks,
Eric Little
Project Manager, UDR
5430 LBJ Freeway, Suite 1250
Dallas, TX 75240
Ph: 972.774.0552
Fx: 972.991.4113
Cell: 214.641.5761
www.UDR.com
From: Jerry L. Lewandowski [mailto:jlewandowski@addisontx.gov]
Sent: Monday, July 26, 2010 8:43 AM
To: 'Karen.Eastman@oncor.com'; Clay Barnett; Eric T. Little
Subject: FW: Meter Set
Good morning all,
Our service provider is following up with me to see where we stand on getting the meter sets scheduled on Vitruvian Way. Has there been any progress?
Thank you,
Jerry
From: CAPPSTAPservice [mailto:CAPPSTAPservice@directenergy.com]
Sent: Monday, July 26, 2010 8:14 AM
To: Jerry L. Lewandowski; CAPPSTAPservice
Subject: RE: Meter Set
Jerry,
The move-in request for 3892 Vitruvian Way is still rejected as the permit information still hasn’t been filed with Oncor.
If it hasn’t been filed by the end of the week, our request will cancel completely and we’ll have to resubmit the move-in when you’re ready for service.
Amy
Amy Paior
Client Service Analyst
Direct Energy Business
1001 Liberty Ave.
Pittsburgh, PA 15222
Toll-Free: 1-800-959-2161
FAX: 412-667-6104
Amy.Paior@DirectEnergy.com
www.directenergy.com
From: Jerry L. Lewandowski [mailto:jlewandowski@addisontx.gov]
Sent: Wednesday, July 07, 2010 9:42 AM
To: CAPPSTAPservice
Subject: RE: Meter Set
A contact at Oncor is working with a contractor to make sure everything is set up on both transformers so that she can set the service for both locations into the transformers at the
same time. I never did get a clear answer as to which meter they originally wanted set. I suppose by them wanting to set both at the same time they are avoiding confusion. Hopefully
I will hear about some progress before the end of the week.
From: CAPPSTAPservice [mailto:CAPPSTAPservice@directenergy.com]
Sent: Wednesday, July 07, 2010 8:40 AM
To: Jerry L. Lewandowski; CAPPSTAPservice
Subject: RE: Meter Set
Jerry,
Any update on the permit for this location? We have 30 days to get the permit in before this cancels.
Thanks,
Amy
Amy Paior
Client Service Analyst
Direct Energy Business
1001 Liberty Ave.
Pittsburgh, PA 15222
Toll-Free: 1-800-959-2161
Direct: 412-804-5576
FAX: 412-667-6104
Amy.Paior@DirectEnergy.com
www.directenergy.com
________________________________
From: Jerry L. Lewandowski [mailto:jlewandowski@addisontx.gov]
Sent: Wednesday, June 30, 2010 9:34 AM
To: CAPPSTAPservice
Subject: RE: Meter Set
I received an email late yesterday afternoon that indicates we may have requested service for the location that was not ready yet. I am waiting for confirmation from our people in the
field. I apologize if there was an error on our part.
From: CAPPSTAPservice [mailto:CAPPSTAPservice@directenergy.com]
Sent: Wednesday, June 30, 2010 8:30 AM
To: Jerry L. Lewandowski; CAPPSTAPservice
Subject: RE: Meter Set
Jerry,
Our move-in request for 3893 Vitruvian Way was rejected due to lack of permit information. Please make sure the necessary paperwork is filed with Oncor within the next 30 days so that
our request doesn't reject completely.
Thanks,
Amy
Amy Paior
Client Service Analyst
Direct Energy Business
1001 Liberty Ave.
Pittsburgh, PA 15222
Toll-Free: 1-800-959-2161
Direct: 412-804-5576
FAX: 412-667-6104
Amy.Paior@DirectEnergy.com
www.directenergy.com
________________________________
From: Jerry L. Lewandowski [mailto:jlewandowski@addisontx.gov]
Sent: Tuesday, June 29, 2010 10:02 AM
To: CAPPSTAPservice
Subject: RE: Meter Set
It is nice to know there are still some people out there that still care about customer service. Thank you!
From: CAPPSTAPservice [mailto:CAPPSTAPservice@directenergy.com]
Sent: Tuesday, June 29, 2010 8:24 AM
To: Jerry L. Lewandowski; CAPPSTAPservice
Subject: RE: Meter Set
Jerry,
The transaction was sent to Oncor this morning, so they should have it by this afternoon.
thanks,
Amy
Amy Paior
Client Service Analyst
Direct Energy Business
1001 Liberty Ave.
Pittsburgh, PA 15222
Toll-Free: 1-800-959-2161
Direct: 412-804-5576
FAX: 412-667-6104
Amy.Paior@DirectEnergy.com
www.directenergy.com
________________________________
From: Jerry L. Lewandowski [mailto:jlewandowski@addisontx.gov]
Sent: Monday, June 28, 2010 3:33 PM
To: CAPPSTAPservice
Subject: RE: Meter Set
Thank you. I appreciate your help.
From: CAPPSTAPservice [mailto:CAPPSTAPservice@directenergy.com]
Sent: Monday, June 28, 2010 2:30 PM
To: Jerry L. Lewandowski; CAPPSTAPservice
Subject: RE: Meter Set
Jerry,
I have submitted this request for processing. I will let you know when the transaction has gone out to Oncor.
Thanks,
Amy
Amy Paior
Client Service Analyst
Direct Energy Business
1001 Liberty Ave.
Pittsburgh, PA 15222
Toll-Free: 1-800-959-2161
Direct: 412-804-5576
FAX: 412-667-6104
Amy.Paior@DirectEnergy.com
www.directenergy.com
________________________________
From: Jerry L. Lewandowski [mailto:jlewandowski@addisontx.gov]
Sent: Monday, June 28, 2010 1:16 PM
To: CAPPSTAPservice
Subject: RE: Meter Set
I have attached the completed form. Thank you Amy!
From: CAPPSTAPservice [mailto:CAPPSTAPservice@directenergy.com]
Sent: Monday, June 28, 2010 12:01 PM
To: Jerry L. Lewandowski; CAPPSTAPservice
Subject: RE: Meter Set
Jerry,
Please complete the attached load shape data form and return it to CAPPSTAPservice@directenergy.com or 412.667.6104. Once we have the form we'll submit it to our pricing team to add
it to your contract. From there we'll send the move-in request to Oncor.
Let me know if you have any questions.
Thanks,
Amy
Amy Paior
Client Service Analyst
Direct Energy Business
1001 Liberty Ave.
Pittsburgh, PA 15222
Toll-Free: 1-800-959-2161
Direct: 412-804-5576
FAX: 412-667-6104
Amy.Paior@DirectEnergy.com
www.directenergy.com
________________________________
From: Jerry L. Lewandowski [mailto:jlewandowski@addisontx.gov]
Sent: Monday, June 28, 2010 12:54 PM
To: CAPPSTAPservice
Subject: FW: Meter Set
Dear Customer Service,
Good morning. I need to establish an account and have a meter set for 3892 Vitruvian Way Premise# 8510469. The account will be for listed under the Streets Department. What is my
first step?
Thank you,
Jerry
Jerry L. Lewandowski
Financial & Strategic Services
Town of Addison
Phone: 972-450-7071
Fax: 972-450-7074
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