That’s great news. Thank you Amy!
From: TCAPservice [mailto:TCAPservice@directenergy.com]
Sent: Thursday, August 11, 2011 5:07 PM
To: Jerry L. Lewandowski; TCAPservice
Cc: Clay Barnett
Subject: RE: New Service Requests
Jerry,
This request is now showing as accepted.
Thanks,
Amy
From: Jerry L. Lewandowski [mailto:jlewandowski@addisontx.gov]
Sent: Thursday, August 11, 2011 4:39 PM
To: TCAPservice
Cc: Clay Barnett
Subject: FW: New Service Requests
Amy,
Good afternoon. I am being told by engineering that they received confirmation from Oncor that all is good for the ESI rejected below. Can you confirm if this is ready for resubmission?
Thank you,
Jerry
From: Clay Barnett
Sent: Thursday, August 11, 2011 3:35 PM
To: Jerry L. Lewandowski
Subject: FW: New Service Requests
Jerry,
Please see below. I am not sure what your rep at Direct Energy is referring to, but we have confirmed with at least one person at Oncor that they are good to go on the meters.
Thanks,
Clay Barnett, P.E.
Town Engineer
Town of Addison
16801 Westgrove Drive
Addison, TX 75001-2818
Office: (972) 450-2857
From: Bruce Hopewell
Sent: Thursday, August 11, 2011 2:13 PM
To: Clay Barnett
Cc: Alyssa M Dent; Lynn Chandler; Bruce Ellis; Carmen Moran
Subject: RE: New Service Requests
Clay
3962 Vitruvian, 3932 Ponte and 3927 Ponte have all been released and the releases have been verified by Patricia at Oncor. All locations are scheduled to have their meters set on Friday
8/12/11 per Patricia at Oncor.
Alyssa was gracious enough to make the calls and verify this information
Thank you Alyssa for your help, you are great!
Bruce Hopewell
From: Clay Barnett
Sent: Thursday, August 11, 2011 1:40 PM
To: Bruce Hopewell
Cc: Bruce Ellis; Lynn Chandler
Subject: FW: New Service Requests
Bruce,
I am at a loss. Do you know what permit it is that Oncor may be missing?
Thanks,
Clay Barnett, P.E.
Town Engineer
Town of Addison
16801 Westgrove Drive
Addison, TX 75001-2818
Office: (972) 450-2857
From: Jerry L. Lewandowski
Sent: Wednesday, August 10, 2011 8:37 AM
To: Clay Barnett
Subject: FW: New Service Requests
Clay,
Good morning. Can you let me know when this is ready to resubmit?
Thank you,
Jerry
From: TCAPservice [mailto:TCAPservice@directenergy.com]
Sent: Wednesday, August 10, 2011 7:25 AM
To: Jerry L. Lewandowski
Cc: Clay Barnett
Subject: FW: New Service Requests
Jerry,
Our move-in order for ESI ID 10443720009016668 at 3927 Ponte Ave Odlt has been rejected by Oncor as they’re stating that they don’t have the necessary permit information on file.
Please ensure this permit has been filed so that our request will go through with no further delay.
Thanks,
Amy
Amy Seneca
Client Service Analyst
Direct Energy Business
1001 Liberty Ave.
Pittsburgh, PA 15222
Toll-Free: 1-800-959-2161
FAX: 412-667-6104
TCAPservice@directenergy.com
www.directenergy.com
From: Jerry L. Lewandowski [mailto:jlewandowski@addisontx.gov]
Sent: Monday, August 08, 2011 11:40 AM
To: TCAPservice
Cc: Clay Barnett
Subject: New Service Requests
Dear Customer Service,
I have attached three separate requests for new service. Please let me know if you have any questions or concerns.
Sincerely,
Jerry L. Lewandowski
Financial & Strategic Services
Town of Addison
Phone: 972-450-7071
Fax: 972-450-7074
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