Ronnie Lee 
From: Addison Help Desk <itsupport@addisontx.gov> 
Sent: Tuesday, January 21, 2020 9:37 AM 
To: Ronnie Lee 
Subject: Scanning to Laserfiche ISSUE=33435 PROJ=1 
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Notification of Issue Change 
The following changes have been made to this Issue: Changed Status to Open from Request, Added 
Assignee : Ronnie Lee. 
Workspace: IT Help Desk 
Issue: Scanning to Laserfiche 
Issue Number:33435 
Priority: 1 Status: Open 
Date: 01/21/2020 Time: 09:36:36 
Creation Date:01/21/2020 Creation Time:09:29:53 
Created By: cnwilliams 
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Description: 
Entered on 01/21/2020 at 9:29:53 AM CST (GMT -0600) by Camela Williams: 
When scanning documents to Laserfiche they are not going into the Laserfiche scan folder. 
Current Assighees: Ronnie Lee 
CC(s) 
Contact Information: 
User ID: cnwilliams Last Name: Williams 
First Name: Camela Email address: cnwilliams(a)addisontx.gov 
Department: Development Services Phone Number:(972) 450-2808 
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